Medical Administrative Specialist

Available Schedule

Full Time
7:45am - 2:30pm
All students will be required to wear black scrubs daily. 

Medical Administrative Specialist

Program Length: 1050 hours
35 weeks
Program Number: B070300

The Medical Administrative Specialist program will prepare students for a career in the health care industry. Students will develop the necessary skills to become an outstanding liaison between patients and the medical staff. The Medical Administrative Specialist manages the administrative duties involved in patient care and is the liaison between inpatient, outpatient and medical staff.

The Medical Administrative Specialist student will develop communication skills, higher level thinking skills, and decision-making skills. In addition to learning soft skills, students will also learn medical terminology, medical office procedures, transcription of medical documents, medical law and ethics, and insurance and billing procedures. As part of the program, students will learn through simulated medical office software to enhance their learning process. In addition, the student will participate in a three-week work-based study learning opportunity with hands-on training at a local medical office in the community.

Through the National Healthcareer Association, qualified students will be eligible to take two national industry certification exams: Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Records Specialist (CEHRS). Health professionals who earn credentials demonstrate their command of foundational occupational knowledge. Visit the National Healthcareer Association website for CMAA test information.

Some of the duties performed by a Medical Administrative Specialist include:

  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
  • Maintain medical records
  • Assist new patients with paperwork
  • Transcribe medical dictation
  • Obtain and verify insurance authorizations
  • Enter, review, and submit charges for patient procedures and services daily
  • Coordinate office activities
  • Records patient data correctly in the patient’s EMR
  • Balance daily patient charges against system reports
  • Effectively uses EMR system to document patient records




JOB OUTLOOK:  The job outlook for MAS is excellent.  The field is expected to grow much faster because of technological advances in medicine and the aging population.  Earnings vary depending on experience, education and skill level.  Source: US Bureau of Labor Statistics.


Program Structure This program is a planned sequence of instruction consisting of four (4) Occupational Completion Points (OCPs).

 Course NumberCourse TitleCourse HoursOCP
OTA0040Information Technology Assistant150 hoursA
OTA0041Front Desk Specialist300 hoursB
OTA0631Medical Office Technologist300 hoursC
OTA0651Medical Administrative Specialist300 hoursD


Admission Requirements

Age: 16 years or older

Basic Skills: Unless exempt, students' competency in reading, math, and language are assessed within six (6) weeks of program entry.

Council on Occupational (COE) Rates
Program Completion Rate: 91%
Program Placement Rate:  86%



"The Medical Administrative Specialist program gave me a second chance in my career. I found the program to be very informative and have been able to put the skills that I learned in the program to use in my new job in the medical field. After completing the program, I was able to immediately begin doing reception work and quickly moved to insurance billing. Thank you Haney Technical Center staff for giving me this opportunity." D. Bennett.


"Haney has afforded me the opportunity to expand my horizons and enter a new career field. I attended the Medical Administrative Specialist program, and now have the confidence and knowledge to apply for any office position, whether in a lawyer’s office or in a medical office. Thanks to Haney I am now enjoying an exciting career as a paraprofessional for the Medical Administrative Specialist program!" T. Strauss.


"If it wasn't for Haney Technical Center's Medical Administrative class I would not be where I am today with my current job. The Medical Administrative class really helped me with my job learning medical terminology, speaking to others about problems in the workplace and learning how important it is to double check your work." Amanda M.


"The skills learned from the program are a must in the medical field.  I am having the opportunity to utilize all of the skills trained in the program.  Most importantly is the Medical Terminology, Medical Billing and Coding, Office Procedures, Insurance and billing.  My job duties are Electronic filing, Electronic Scanning, Data entry, and most of all Pathologist Transcriptionists among other Medical offices duties.  The department managers know that they can bring projects to me and it gives me the opportunity to work in multiple areas.   Enrolling in the Medical Administrative Assistant Program has been amazing for me." Deborah C.


"The knowledge that I obtained in the Medical Administrative Specialist program has been extremely valuable. I was able to get my job even before I graduated. The medical terminology, billing, coding, and transcription that I use every day in my job as Lead Transcription/Medical Records at a very busy medical practice with several locations. The in depth coverage of HIPAA allows me to be very confident that the requests we receive are compliant and in the best interest of the patient's privacy.  I am still using the tools that I received from Mrs. Smith and the Medical Administrative Assistant program. I have had the opportunity to be on the advisory committee to help the curriculum grow and stay inline with the needs of today's medical offices. This allows the students to have the most up-to-date education and allows them to have a smooth transition into the work place." Lori S.


"For two years I struggled to find a job after my previous job was abolished. I decided to go back to school at Haney in the Medical Administrative Specialist course. This gave me the knowledge I needed to get into a field with great advancement possibilities. I was hired by the first medical practice I applied for and now have the stable job I was searching for. Without the education I received from Haney, I don't know where I would be right now."  Michelle W.


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